THIS PROGRAM DOES NOT OPEN .VRO AS IT CLAIMS. I WANT MY MONEY BACK. IT CRASHES WHEN .VRO FILE OPENED

I tried with 10 different .VRO files. as soon as I push “Convert” button or “Play” button, this application crashes.
It crashed now more than 35 times.

I WANT MY MONEY BACK

Abu Musab kn about Total Video Converter Pro: DVD, v3.7.8